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Master the Art

Latest thinking and practice advise on guest experience,
marketing, and management in hospitality.

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Apartment.jpg'
Jul 30, 2020   •   4 min. read

5 Tips For Adapting To Changing Customer Expectations As a Host

Providing great customer experiences is essential for success in hospitality. The COVID-19 pandemic has caused major disruptions in the industry and shifted traditional customer expectations in the process. Airbnb hosts and property managers will need to adjust to this new reality or risk losing customers.

Guest Experience
Tal Lavi
Jul 30, 2020
4
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Stay updated on the latest Guest Experience and Hospitality Tech updates.

May 05, 2020   •   4 min. read
A New Approach to Guest Experience Amid COVID-19: Why Empathy is Key Guest Experience
Tal Lavi
May 05, 2020
4
Apr 08, 2020   •   2 min. read
Offer Room Upgrades to Guests Automatically New Feature
Tal Lavi
Apr 08, 2020
2
Apr 08, 2020   •   1 min. read
Broadcasting & enhanced schedule messages New Feature
Tal Lavi
Apr 08, 2020
1
Apr 08, 2020   •   1 min. read
Send guests scheduled WhatsApp messages New Feature
Tal Lavi
Apr 08, 2020
1
Apr 08, 2020   •   2 min. read
Collect security Deposits Automatically New Feature
Tal Lavi
Apr 08, 2020
2
Hand Holding Phone.jpg'
Mar 12, 2020   •   3 min. read

Tools that will help the hospitality industry stay ahead of the Coronavirus

With the hospitality industry around the world affected by the outbreak of coronavirus (COVID-19), we wanted to share some valuable tools that will help both manage operations and mitigate the impact upon your property as much as possible.

Wishbox Tools
Tal Lavi
Mar 12, 2020
3
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Dec 05, 2019   •   1 min. read
Audio Interview with Vacation Rental Experts Vacation Rentals
Tal Lavi
Dec 05, 2019
1
Dec 04, 2019   •   6 min. read
Top Vacation Rental Marketing Strategies Marketing
Tal Lavi
Dec 04, 2019
6
Nov 10, 2019   •   4 min. read
Top Ideas for Upselling Upselling
Tal Lavi
Nov 10, 2019
4
Sep 23, 2019   •   4 min. read
Easy Tips to Boost Guest Experience Customer Stories
Tal Lavi
Sep 23, 2019
4
Sep 11, 2019   •   2 min. read
Personalizing Guest Experience with Duve Customer Stories
Tal Lavi
Sep 11, 2019
2
Aug 28, 2019   •   3 min. read
How to get more direct bookings – The checklist Marketing
Tal Lavi
Aug 28, 2019
3
Duve Marketplace.jpg'
Aug 21, 2019   •   1 min. read

Duve Marketplace

Duve Marketplace will allow you to offer more services to your guests in one easy click

New Feature
Tal Lavi
Aug 21, 2019
1
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Aug 19, 2019   •   3 min. read
How Rent Experience/ Altido uses Duve to better communicate with guests Customer Stories
Tal Lavi
Aug 19, 2019
3
Aug 07, 2019   •   6 min. read
Tips from an award-winning travel influencer Interviews With Experts
Tal Lavi
Aug 07, 2019
6
Jul 25, 2019   •   3 min. read
How Duve increases revenue & boosts your upsells Guidebook
Tal Lavi
Jul 25, 2019
3
Jul 16, 2019   •   5 min. read
Tips from a revenue management expert Interviews With Experts
Tal Lavi
Jul 16, 2019
5
Jul 02, 2019   •   2 min. read
5 Free USEFUL marketing tools for hospitality Marketing
Tal Lavi
Jul 02, 2019
2
Jun 24, 2019   •   5 min. read
The Ultimate Guide to Working with Travel Influencers Marketing
Tal Lavi
Jun 24, 2019
5
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