Here’s why leading Hostels choose Duve
Duve’s end-to-end guest experience platform helps hostels save time, improve operational efficiency, streamline communication and boost reputation and revenue.
Digital check-in
Provide online check-in for guests, and free up staff time for other important tasks.
Guest Communications
A centralized, omni-channel hub for all internal and guest communications
Personalized upselling
Offer the right upsell to the right guest, at the right time and increase ancillary revenue
Guest App
A white-label, no-download guest app to answer all of your guest needs 24/7
The connected Hostel
- Online check-in
- Guest app
- Upsells
- Digital spots
- Communication hub
- Mobile key
- Marketplace
- Generative AI Agents
- Digital checkout
Efficient time management
Simplify hostel processes, improve team communication, and save time.
Efficient time management
Simplify hostel processes, improve team communication, and save time.
Remote Check-in & Check out
Save time with check-in and check out processes being allocated to an online system, so that staff can concentrate on other tasks.
Digital Keys
Integrated keyless entry systems that save the hassle of in-person keys and provide quick entry to hostel rooms.
Automated Guest Messages
Plan a unique guest journey for each guest and their needs; quickly interact and respond to guests on any questions and concerns.
Sorted Messages Based on Department
Communicate in one hub both internally and externally, to easily delegate tasks and simultaneously manage guest needs.
With offices in Tel Aviv and Paris, Duve serves its customers from over 64 countries around the world. So whether you visit Paris, London, New York, or Singapore, you can find a forward-thinking hotel with Duve’s end-to-end experience
Countries
Integrations
Customers
Engaged guests / mo
Seamless guest communication
Duve makes communication simple, quick and easy for guests and staff alike
Seamless guest communication
Duve makes communication simple, quick and easy for guests and staff alike
Direct Guest Communication
Communicate with guests directly before guest arrival and throughout the entire guest journey.
Centralized Communication Hub
Communicate and keep track of the full conversation in one place no matter where a message is sent–Email, WhatApp, text and more.
Canned Quick Responses
Anticipate frequently asked questions and respond to them quickly with pre-schedules messages and canned responses.
Delegate Messages to Relevant Parties
Filter messages by priority and department to ensure guest questions are seen and handled by the right department.
Improved revenue
Increase property revenue with upsells, positive feedback and an advanced technology experience that beats the competition.
Improved revenue
Increase property revenue with upsells, positive feedback and an advanced technology experience that beats the competition.
Advanced Guest Profiles
Understand your guests by building guest profiles based on relevant information via booking data, past selections and preferences.
Customized Upsells
Offer the most suitable upsells , upgrades, and services with collected guest data that anticipates guests’ wants and needs.
Guest App for Guests
Give guests the knowledge of everything they need for their stay; browse, select and book services, amenities and attractions easily via a web app or guest app.
Positive Property Reputation
Exceed guests expectations by providing technologically advanced experience with simplified processes that make their stay as enjoyable as possible.
Solves All Problems
It is very easy to handle and to understand. The interface looks really, we got good reviews from our guests. You just have everything in on.
Project Manager
Hostel, Switzerland
We are Using Duve for Two Years. It’s Amazing!
It’s smart system made to give the best experience to guests, and to sell. We have a different way to get the property, bus, train, etc and different time of arrival is with due we give the right information at the right moment, reducing the cost
Manager
Hostel, Italy
Great app. Very Comfortable to Connect to Hotels Guests
the communication hub. very easy to inform all arrivals and inhouse about the hotel's information and activities. we are offering everything with the app
Front Desk
Hostel, Greece