Policies:
Sub Processors
Duve might use data processors with access to certain customer data in order to provide our service. this page aims to provide information about the sub processors identity, function and location.
Infrastructure Sub-processors
| Company name | Purpose / Service | Data Hosting Location | Website |
|---|---|---|---|
| AWS Amazon | Cloud services, website hosting, and data center services | Ireland, Frankfurt | https://aws.amazon.com/ |
| Google LLC | Google Workspace & Analytics, Cloud services, Machine Translation, Mapping Services, GenAI | USA | https://cloud.google.com/ |
*Service Specific Sub-processors
| Company name | Purpose / Service | Applicable Services | Data Hosting Location | Website |
|---|---|---|---|---|
| Stripe, Inc. | Credit card payment processing | Payment Collection | Ireland | https://www.stripe.com |
| DeepL | Machine Translation | Translation Services | EU | https://www.deepl.com/en/privacy |
| Open AI | Provides generative artificial intelligence and natural language processing services | DuveAI Add-on | USA | https://privacy.openai.com/ |
| Twilio | Cloud communications platform as a service | Whatsapp & SMS Messaging | USA | https://www.twilio.com/ |
| Zendesk | Cloud communications platform as a service | Whatsapp Messaging | EU | https://www.zendesk.com/trust-center/ |