Understanding Hotel Revenues
How to Use Data to Boost Your Bottom Line
How to Deal With Guest Complaints
When it comes to traveling there are many different types of guests who visit hotels. It is important for hoteliers to understand the most common guests, their needs and how to create the best stay for them.
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You don’t get a second chance for a first impression. That’s why getting your front desk operations in order is so important — it’s the first thing your guests see when they arrive, and a good experience here sets them up for a great stay. But getting it wrong can lead to miscommunications, negative reviews, […]
Hotel technology isn’t about robot staff—it’s about automation. This article is your guide on why you need it, and exactly how to do it.