Basic
Online check-in & Guest App
Kick-start guest engagement using pre-arrival communication, branded guest app and automations
Online check-in- Branded guest app
- Check-out coordination
- Analyse
- Support
Pro
Basic + Communication suite
A complete guest management solution, with a unified inbox & a personalized guest messaging (SMS, WhatsApp) capabilities
- Communication hub
- Automations & Workflows
- Online check-in
- Branded guest app
- Check-out coordination
- Analyse
- Support
0% Commission
on in-house upsells
Premium
Pro + Upsells
The complete solution to manage your guests and generate more revenue by incorporating smart upsells at the right step and the right time in the guest journey
- Upsells & eCommerce
- Communication hub
- Automations & Workflows
- Online check-in
- Branded guest app
- Check-out coordination
- Analyse
- Support
Enterprise
Our enterprise plan includes advanced customizations and expert services, allowing you to assemble the perfect package of features for your enterprise with your dedicated account manager
- Upsells & eCommerce
- Communication hub
- Automations & Workflows
- Online check-in
- Branded guest app
- Check-out coordination
- Analyse
- Support
Complete plans and features 
Online check-in
Included with additional chargesApp dédiée aux clients
Included with additional chargesCheck-out coordination
General
Support
Included with additional chargesHub de communication
Included with additional chargesIncluded with additional chargesIncluded with additional chargesFlows
Upsells & eCommerce
Summary
Frequently asked questions
Duve offers a solution that is highly customizable with functions that help keep your guest experience at the forefront whether you manage hostels, vacation rentals, independent hotels or group hotels, and even camping or glamping sites.
Check our Integrations page to see which PMS’s, PSP’s, Digital Keys, and other third-party services we integrate with. If you don’t see your PMS, just ask us! Depending on feasibility, we can create this integration.
Yes! We currently support automated translations to up to 20 languages, but we are continually adding new languages. Plus, if you don’t see a language that you think your property may need, you can always request that we add it.
Yes, you can also set specific permissions per branch and analyze data on the branch-level so that you can compare activities occurring at different branches, or at the group-level to see how you’re performing across all branches together.
Unlimited! You can add as many users as you need and set different permissions for each user.
Yes! Choose from Duve’s hundreds of third-party services already available in our marketplace, add your own in-house upsells or invite partners to be vendors in Duve.
Depending on the size of your property, we can roll out Duve in as little as 10 days, and in as low as two onboarding sessions!
You don’t have to, but it’s definitely recommended in order to take full advantage of Duve platform
Yes! You can also customize for which types of reservations you want to charge security deposits for.